Legal notice

Legal Notice & International Use Policy

Last updated: 26/06/2026

Welcome to Blisko. This Legal Notice applies to your use of our website, products, content, and services.

By accessing our website or purchasing from Blisko, you agree to this Legal Notice, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other policies displayed on our website.

1. Store Information

This website is operated under the store name Blisko.

Blisko is an online retail store. Unless clearly stated otherwise, the name “Blisko” is used as a store name only and should not be understood as a registered trademark, registered company name, or registered brand.

For customer support, please contact us at:

Email: office@blisko.com.au

2. International Customers

Blisko may accept orders from customers in different countries and regions.

By placing an international order, you confirm that you are responsible for checking whether the product is suitable and permitted for use in your country, state, or region.

Blisko is not responsible for any restrictions, customs issues, import rules, duties, taxes, local delivery delays, or other requirements that may apply in your country.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, sizes, colours, and availability.

However, product appearance may vary slightly due to screen settings, lighting, photography, supplier updates, packaging changes, or product batches.

All product information is provided for general retail purposes only. Please read product details carefully before purchasing.

4. General Product Use Disclaimer

Products sold by Blisko are intended for general consumer use only, unless clearly stated otherwise on the product page.

Customers must use all products responsibly, safely, and only for their intended purpose.

Before using any product, customers should carefully read the product description, instructions, warnings, packaging information, and any available support materials.

Blisko is not responsible for misuse, incorrect use, unsafe use, rough handling, lack of supervision, failure to follow instructions, modification of the product, use on unsuitable surfaces or environments, or use of the product for any purpose other than its intended general use.

If a product appears damaged, broken, faulty, unstable, unsafe, or unsuitable, stop using it immediately and contact us at office@blisko.com.au.

4.1 Pet Product Use Disclaimer

Our products are intended for general pet care use only.

PawSpa Gentle Paw Washer is designed to help clean dirt and mud from pet paws. It is not a medical, veterinary, therapeutic, or professional grooming product.

Always use the product gently and under supervision. Stop using the product immediately if your pet shows signs of discomfort, irritation, pain, stress, fear, injury, or unusual behaviour.

Blisko is not responsible for misuse, incorrect use, rough handling, lack of supervision, use on injured paws, or use of the product for any purpose other than its intended general cleaning use.

For any health, skin, paw injury, allergy, infection, or medical concern relating to your pet, please contact a qualified veterinarian.

5. No Veterinary, Medical, or Professional Advice

Any information on our website, product pages, emails, advertisements, social media, or product descriptions is provided for general informational purposes only.

Nothing on our website should be taken as veterinary, medical, legal, professional, or safety advice.

6. Customer Responsibility

By purchasing from Blisko, you agree to use the product responsibly and only as intended.

It is your responsibility to:

Check that the product is suitable for your pet before use
Use the product gently and safely
Supervise your pet during use
Stop use immediately if your pet becomes uncomfortable
Keep the product away from children when not in use
Clean and maintain the product properly after use
Stop use if the product appears damaged, broken, or unsafe
Follow any product instructions provided on our website, packaging, or support materials

7. International Shipping, Customs & Taxes

For international orders, customs duties, import taxes, VAT, GST, clearance fees, or other government charges may apply depending on your country’s laws.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.

Blisko is not responsible for delays caused by customs, border checks, local postal services, courier delays, incorrect addresses, or import restrictions.

8. Pricing, Currency & Availability

Prices are displayed in the currency shown on our website or at checkout.

We reserve the right to update prices, discounts, promotions, product information, and availability at any time without prior notice.

If an obvious pricing error, technical error, stock issue, payment problem, or order issue occurs, we reserve the right to cancel and refund the affected order.

9. Consumer Rights

Nothing in this Legal Notice is intended to exclude, limit, or replace any consumer rights that cannot legally be excluded under applicable law.

Depending on your country or region, you may have legal rights relating to faulty products, damaged goods, refunds, returns, replacements, repairs, cooling-off periods, or consumer guarantees.

Our store policies are intended to operate alongside your legal rights and do not remove any rights you may have under applicable consumer protection laws.

10. Returns & Refunds

Returns, refunds, replacements, and order issues are handled according to our Return & Refund Policy.

If your product arrives damaged, faulty, incorrect, or not as described, please contact us at office@blisko.com.au with your order number and clear photos so we can review the issue.

11. Limitation of Liability

To the maximum extent permitted by law, Blisko is not liable for indirect, incidental, special, or consequential loss or damage arising from the use or misuse of our website, products, or services.

This includes, but is not limited to, loss caused by incorrect use, rough handling, unsupervised use, failure to follow instructions, delays, customs issues, third-party services, or use of the product on pets with existing injuries or health conditions.

Nothing in this section excludes or limits liability where it would be unlawful to do so.

12. Website Content

All website content, including text, images, product descriptions, graphics, layouts, videos, and design elements, is provided for general retail and informational purposes.

You may not copy, reproduce, distribute, or reuse our website content without written permission from Blisko.

Where third-party tools, images, apps, payment providers, shipping carriers, or services are used, their rights remain with their respective owners.

13. Third-Party Services

Our website may use third-party services, including but not limited to Shopify, payment processors, shipping carriers, analytics tools, email platforms, and external links.

Blisko is not responsible for the content, policies, delays, security, actions, errors, or services of third-party providers.

Please review the relevant third-party policies before using their services.

14. Order Refusal or Cancellation

We reserve the right to refuse, cancel, or refund any order if we suspect fraud, incorrect customer information, payment issues, misuse of promotions, pricing errors, stock issues, delivery restrictions, or activity that may harm our store or customers.